Provide or ask for remote video support with on-screen mark capabilities

Exchange text messages with your colleagues

Send and receive pictures

Get a clear overview of all users and supporters

For all your devices
Including Android, iOS and Web

In need for remote support?

The Video-Support App is the solution!

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How it works

Remote Support made easy – with these features you can organize the support of your company easily and efficiently.


With Video-Support you can ...

How it works

Remote Support made easy – with these features you can organize the support of your company easily and efficiently.


With Video-Support you can ...

Provide or ask for remote video support with on-screen mark capabilities

Direct messaging

Communicate with your customers or staff through integrated messaging.

Exchange text messages with your colleagues

Pictures

No signal at the location? Take a picture and send it through messaging afterwards for detached remote support.

Send and receive pictures

Contacts

Easily invite customers by E-Mail address. They will only see your supporters, whereas your supporters can see all the customers. Or even arrange your supporters in thematic groups for direct access to the right person.

Get a clear overview of all users and supporters

Available where you need it

Remote support can also be done in the back office through a web browser. Using the web interface, you can administer users as well as view statistics.

Technical support via desktop application

Technical support via desktop application

For all your devices
Including Android, iOS and Web

Branding

The application will be adapted to your corporate design. Your logo and corporate colours will be integrated. The mobile apps can be published under your brands account name. This ensures a cross-chanel brand recurrence value for your company.

Demo

Pricing

Video-Support is available at attractive prices. Use the online form to calculate your monthly expenses.

Additional pricing models are available on request.

Business-to-Customer (B2C)

The Business-to-Customer package is ideal for companies with a few supporters but a lot customers. For each supporter license you can invite 100 customers.

Business-to-Supporter (B2S)

The Business-to-Supporter package is made for support teams on a per-user based license, starting at 30 users. Volume pricing on request.

One-time costs

  • Branding and provisioning in the mobile stores

  • Price USD 18800

B2C Business-to-Customer

B2S Business-to-Supporter

Monthly costs

  • Operation and maintenance USD 300

  • Supporter
    (plus 100 customers)
    USD 250
  • Price At least 1 User USD 0 / month

Invoicing occurs monthly at the end of each month based on effective usage. All prices listed shall be exclusive of VAT.

Monthly costs

  • Operation and maintenance USD 300

  • Supporter or customers
    (USD 15 per App-User)
    USD 15
  • Price At least 30 User USD 0 / month

Invoicing occurs monthly at the end of each month based on effective usage. All prices listed shall be exclusive of VAT.

I am interested...

Contact

Do you have any questions or comments on the product? Contact us now! We are happy to provide you a free trial version on request.

Cubera Solutions AG
CH-8706 Feldmeilen
+41 44 554 84 89
info@cubera.ch | www.cubera.ch